Infrastructure Managed Services


CI Infotech offers a spectrum of Managed IT solutions keeping your business operations in pole position. .

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CI infrastructure managed services understand the criticality of your business operations and offers a full spectrum of Managed IT services to keep your business in the pole position. CI helps organizations focus on their core competence by taking over technology support and IT Infrastructure completely and thereby releasing resources involved in day to day IT management. CI provides Managed Services compliant to ITIL & Technology solutions. Using a web based call management system and SLA driven service delivery, we give our clients world class service, enabling organisations to outsource their technology implementation and management, thus freeing CIOs from IT management and helping them focus on using IT to deliver more business benefits to the customers.

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Our Infrastructure Managed Services Include


With our master maintenanceservices, we deal with our customer organizations hardware infrastructure and ensure that their business run smoothly. Our strong technical support team offers 24X7 backup. We offer preventive and remedial services and make sure that their business run effectively.

IT Service Continuity

From a large-scale IT resilient planning to disaster recovery options we offer efficient business continuity planning services.We ensure that our services not only help to recover from major system failures but also, they are done within the acceptable process RTO limits.

Service Level Management

As service level managers for our clients we undertake service level negotiations and agreement and ensure that they are completed within the time frame and with the desired quality. Understanding the business criticality ,we try and make sure that their is minimum or no downtime.

Release, Change, Configuration Management

CI excel at maintaining logical service configurations of the business to support enhanced work scenario. With our change and release management services, we aim at reducing cost and risk of dynamic changes thus, ensuring smooth flow of the business operations.


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