Annual Maintenance Contract (AMC)

Annual Maintenance Contract (AMC)Structured, Cost-predictable maintenance coverage that protects your IT assets and minimizes down-time year-round.

Built around your operational needs

The AMC offering provides the maintenance coverage, support structure and reporting activities described in the service portfolio.

Service Scope and capabilities

The following areas are included in the CI Infotech Service Portfolio.

Comprehensive & non-comprehensive AMC plans

Priority breakdown & on-call support

Single Window contract renewal & supporting

Scheduled preventive maintenance visits

Spare parts management & fast replacement

Defined SLAs for response & resolution

Strategic service delivery and customer value.

Cost Optimization

Predictable,right-sized service costs in place of reactive, unplanned spend

Risk Reduction & Compliance

Structured security and process controls that reduce operational and compliance risk.

Business Continuity

24x7 monitoring and defined SLAs that minimize downtime and disruption.

Scability & Growth

Flexible engagement models that scale with the business, not against it.

Talk to our Experts About your Specific Requirements