NOC & RIM Service

NOC & RIM Service24x7 Network Operations Center and Remote Infrastructure Management to keep your IT environment monitored, stable, and running - around the clock.

Build Around your Operational Need

CI Infotech provides round-the-clock network operations and remote infrastructure management across the areas defined in the service portfolio.

Service Scope and Capabilities

The following areas are included in the CI Infotech portfolio.

Round-the-clock NOC monitoring and alerting.

Remote Server, network & storage administration.

SLA driven ticketing, escalation & reporting.

Incident, problem & change reporting.

Patch management & routine health checks.

Proactive capacity & performance tracking.

Strategic service delivery and Customer value.

The following areas are included in the CI Infotech portfolio.

Cost Optimization

Predictable,right-sized service costs in place of reactive, unplanned spend.

Risk reduction & Compliance.

Structured security and process controls that reduce operational and compliance risk

Business Continuity

24x7 monitoring and defined SLAs that minimize downtime and disruption.

Scalability & Growth

Flexible engagement models that scale with business, not against it.

Talk to our Experts About your Specific Requirements