Infrastructure Managed Services:
CI Infotech understands the criticality of our business operations and offers a full spectrum of Managed IT services to keep your business in the pole position. We help organisations focus on their core competencies by taking over technology support and IT infrastructure completely.
CI Infotech provides managed services complaint to the IT infrastructure library (ITIL) and technology solutions. Using a web based call management system and SLA driven service delivery, we give our clients world class service, enabling organisations to outsource their technology implementation and management, thus freeing CIOs from IT management and helping them focus on using IT to deliver more business benefits to the customers.
The services included in Managed IT services are:
- Help Desk
- Desktop Management (DMS)
- Server Management & Server OS Administration
- Mail /Messaging System Adminstration
- Network Management
- Backup & Restore
- Vendor Management Configuration/ Asset Management
- Anti Virus Management & Control
- Break Fix Maintenance Management (Comprehnesive AMC)